Privacy Policy

Effective Date: March 15, 2026

Company: Nexever Digital Technologies LLC

Website: https://nexever.ae

Email: hello@nexever.ae

This Privacy Policy explains how Nexever Digital Technologies LLC ("Nexever", "we", "us", or "our") collects, uses, stores, shares, and protects personal data when you visit our website, contact us, purchase services, subscribe to a plan, or otherwise interact with us. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Nexever provides digital business services, which may include website design and development, website redesign, branding, hosting-related services, domain-related services, business email setup, SEO, AEO, AI-assisted content, analytics, review management tools, automation, maintenance, and related support services.

2. Information We Collect

2.1 Information You Provide Directly

We may collect information that you provide to us directly, including:

• full name
• business name
• email address
• phone number
• billing address
• company details
• project requirements, preferences, and submitted content
• communications, inquiries, and support requests
• files, images, documents, branding assets, and materials you share with us

2.2 Account and Service Information

If you create an account or purchase services, we may collect:

• account identifiers and login-related information
• subscription plan details
• service configuration data
• project and website-related information
• support history and onboarding details

2.3 Payment and Transaction Information

When you make a payment or purchase services, we may collect:

• invoice details
• transaction records
• billing status
• limited payment-related metadata

We do not store full payment card details on our own servers. Payments may be processed by third-party payment processors.

2.4 Technical and Usage Information

When you use our website or platform, we may automatically collect:

• IP address
• browser type and version
• device type
• operating system
• pages viewed and actions taken
• date and time of access
• referring URLs and approximate location based on IP
• cookie and similar technology data

2.5 Marketing and Communication Preferences

We may collect information about:

• your communication preferences
• your marketing preferences
• whether you opened or clicked email communications

3. How We Collect Information

We may collect information through:

• website forms
• contact requests and quote requests
• checkout and subscription flows
• email, phone, WhatsApp, chat, or support interactions
• service onboarding and client submissions
• cookies, analytics tools, and similar technologies
• third-party providers involved in delivering services

4. How We Use Information

We may use personal data for the following purposes:

• to provide, manage, and deliver services
• to create and manage accounts
• to process payments and subscriptions
• to communicate about projects, services, updates, and support
• to onboard businesses and configure services
• to improve website functionality, user experience, and service quality
• to monitor security, prevent fraud, and protect systems
• to maintain internal business records
• to send invoices, notices, reminders, and operational messages
• to send marketing communications where permitted
• to enforce agreements, policies, and legal rights
• to comply with legal, regulatory, tax, and accounting obligations

5. Legal Basis for Processing

Where applicable, we process personal data based on one or more of the following legal grounds:

• your consent
• performance of a contract or steps taken before entering a contract
• compliance with legal obligations
• our legitimate business interests, provided those interests do not override your rights

6. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember preferences, improve functionality, analyze usage, and support marketing and performance measurement.

These may include:

• essential cookies
• analytics cookies
• preference cookies
• marketing cookies

You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

7. How We Share Information

We do not sell your personal data.

We may share your information where necessary with:

• payment processors
• hosting and infrastructure providers
• domain, email, and technical service providers
• analytics, CRM, communication, and support tools
• professional advisors, auditors, insurers, and consultants
• government, regulatory, judicial, or law enforcement authorities where required
• contractors or vendors who help us deliver services under appropriate obligations

We may also share information as part of a merger, acquisition, restructuring, financing, or sale of business assets.

8. Third-Party Services

Some parts of our website or services may rely on third-party platforms, plugins, processors, or service providers. Your use of those services may also be subject to their own terms and privacy policies. We are not responsible for the privacy practices of third-party services that we do not control.

9. International Data Transfers

Because we may use international vendors, hosting providers, and cloud infrastructure, your information may be processed or stored outside the UAE or outside your country of residence. Where required, we take reasonable steps to apply appropriate safeguards for such transfers.

10. Data Retention

We retain personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, resolve disputes, enforce agreements, and comply with legal or regulatory obligations.

When information is no longer required, we may delete, anonymize, or securely dispose of it where reasonably practicable.

11. Data Security

We use reasonable technical, administrative, and organizational safeguards to help protect personal data from unauthorized access, misuse, loss, alteration, or disclosure.

These measures may include access controls, secure infrastructure, encryption where appropriate, limited staff access, and monitoring. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal data, which may include the right to:

• request access to your personal data
• request correction of inaccurate or incomplete information
• request deletion of your data
• request restriction of processing
• object to certain processing
• withdraw consent where processing is based on consent
• opt out of marketing communications

To exercise any such rights, contact us using the details below. We may need to verify your identity before responding.

13. Marketing Communications

We may send service-related communications necessary for account management, transactions, invoices, updates, and support.

Where permitted, we may also send promotional communications about services, features, offers, and updates. You may opt out of marketing messages at any time by using the unsubscribe option where available or by contacting us directly.

14. Children's Privacy

Our website and services are intended for businesses, professionals, and adults. We do not knowingly collect personal data from children without appropriate authorization. If you believe that a child has provided personal information to us without proper consent, please contact us.

15. User Content and Business Data

In delivering services, we may process business content, website content, images, files, branding materials, customer-facing information, and other data you provide. You are responsible for ensuring that you have the right to provide such content and that its use does not violate any law or third-party rights.

16. AI-Assisted Services

Some services may involve AI-assisted or automated tools for content generation, optimization, analysis, support, or workflow enhancement. Outputs generated through such tools may require human review and validation.

You should review all generated materials before publishing or relying on them. We do not guarantee that AI-generated or AI-assisted outputs will always be accurate, complete, unique, or suitable for every purpose.

17. Links to Other Websites

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or security of those external sites.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date above. Your continued use of the website or services after changes become effective means you accept the updated Privacy Policy.

19. Contact

If you have any questions, requests, or concerns about this Privacy Policy or your personal data, you may contact us at:

Nexever Digital Technologies LLC
Dubai, United Arab Emirates
Email: hello@nexever.ae
Website: https://nexever.ae